We are only a two person team managing all of Alpenhorn Holiday Apartments. In an attempt to keep our fees down, we ask that you respect our house rules so that we can effectively manage the business.
Please adhere to the following house rules
As Alpenhorn is self catering, it is expected that the apartments are left in a respectable condition, and specifically that all dishes are washed, dried and put away.
Check in is after 4.00 pm and check out is before 10.00 am. If you would like a variation in check-in/out times, please let us know and we will do our best to accommodate your request. Our ability to do so will depend on our other bookings.
If you have a pet, please advise the management at the time of booking as we have 2 apartments to which we allocate families holidaying with their pets.
A 10% deposit is payable at the time of booking to secure your booking. The balance is payable on arrival.
Any cancellations within 1 month of arrival will incur a 50% charge. However, if we manage to re-book the apartment, you will only be charged a $20 administration fee.
If you do not turn up to your booking, you will be charged 50% of the total booking amount.
Please only use the number of beds you have booked and paid for. Should additional beds be used, there is a $20 surcharge per bed.
Out of respect for fellow guests, please ensure your noise levels are reduced after 10.30 pm.
Please report any breakages to the management so that they can arrange replacement.